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  • Customers like
    • Customer service 3
    • Bank manager 3
    • Vena 1
  • Customers don't like
    • Difficult to work with 8
    • Customer service 5
    • Pnc will not fix their mistakes 4

Just went to a PNC in Saint Clair Shores Mi, my ATM card got stuck in the banks machine .. I went inside and they refused to return my card .. The card was stuck in their machine .. All the teller had was walk back to the machine and pull the case out .. The card was my property . After a discussion she walked back to the machine and cut the card up in front of me .. Won't go there ever again .. EVER.. Read more

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today i when into a PCN bank locted on western blvd in jacksonville nc, i was looking president gold coin or two dollars bill which they had some however the teller i need to see was at lunch now the time i weas tere was 11:00 am i was told that she what i was looking for in her bank draw i was told by the teller in the window that she would be back at 1:00 pm. i left and return at 1:30 i was told that she hadn't return from lunch yet so' left... Read more

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  • From mobile
  • PNC Bank
  • Apr 11
  • #828090

It takes forever for transactions to post to my account! I have payment confirmations and credits reflected with the companies that I paid 4 days ago, but it still isn't reflected on my bank account. I always have to do money transfers twice online and the virtualwallet app never works. Add comment

Opened personal and business account in 2011 which had 3 segments they call wallets in each account. In 2014 they changed their terms to charge $15 a month if the balance fell below $2000 in the spend and virtual wallets, even if you had over $2,000 in the 3 total accounts. I had well over $2000 in the total account but as I was not aware of the change funds were in the "wrong" wallet which caused me to be charged $15 a month for 25 months. I... Read more

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Auto loan through PNC but they use Check Free to handle payments from banks outside of PNC. Loan is paid off and instead of PNC notifying Check Free to stop taking automated payments (even though their balance shows $0), Check Free continues to take money from my account. PNC says they closed the loan and it's not their problem any more. Check Free says that PNC will hold the money for 7-10 days and then return it to Check Free who will then... Read more

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  • From mobile
  • PNC Bank
  • Apr 02
  • #822250

Useless customer service so sorry my mortgage was bought by these jack holes see you in bankruptcy court and thanks so much for working with me stay far away from these assclowns go anyplace for your mortgage Add comment

I have a 800+ credit score and major credit cards active for 4 years. My income to debt ratio is very good and I do not have any outstanding loans. I do not have any loan history as well. When I approached PNC bank for an auto loan they acted very professional and helpful but after starting the load application they started pulling out requirements out of nowhere. Initially they had told me that that everything is OK and my loan should be... Read more

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It takes many bad experiences for me to publicly complain. 1. Overseeing my mother's finances and both of us having multiple bank accounts at pnc, i asked if they had a notary service because i may want to legally take over my mother's finances because she is starting to be taken advantage of due to her advanced age. They stated, they could give me a bank power of attorney now. My mother said yes, lets do this now. Later, they would not honor... Read more

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Rather than write a long-winded complaint, I will only repeat what the closing company said about PNC mortgage which is that it stands for "probably not close." My realtor warned me against using them, but I have done business with them for years and unfortunately did not take her advice. I was given incorrect information at the beginning of the process; the mortgage agent lied to me about paperwork submission; he lied about the timeline; we... Read more

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The one main thing that I like about PNC is their friendliness; however, they are the biggest *** liars. First personal loan: Lie#1: While applying for my first loan, the manipulative woman I spoke with was able to "assure" me that applying for a credit card on the same day I applied for a personal loan would only count as one hard hit... (it counted as two, not pleased). Lie#2: Applying for this loan will not impact my cosigner's credit... Read more

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