PNC Bank Complaints and Reviews

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PNC Bank
Main address: USX Tower, 600 Grant Street, Mailstop P6-PUSX-36-1 15219 Pittsburgh PA
888-762-2265, 888-PNC-BANK, , https://www.pnc.com/webapp/sec/Forms.do?siteArea=/pnccorp/PNC/Contact+Us
  • 110+3 mobile complaints
  • $110K claimed losses
  • $1K average
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  • Nov 21
  • Banks
  • Atlanta, Georgia
  • Online Payment
  • 2

I've spent an hour trying to pay my bill online via prepaid visa. Just to b on hold while music is so loud you have to turn it down. Then when some1 comes on. You can't hear them. Then to find out they only except pnc pre paid visa. If I had time to go in the bank to buy 1. I would've paid my bill, and wouldn't need it. Saying that, I was put on hold again 20 min. Then came 9pm. They close at 9.... Read more

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  • Nov 10
  • Banks
  • Car Loan
  • 22

I took out an auto loan through them in July and have never received a single piece of mail regarding my loan from them. I finally called today and was given a pin to sign up online with but was told that I won't receive statements from them because I have an installment loan! What kind of bank doesn't give its customers information about their own loans? Anyway, I signed on today. The website... Read more

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  • Oct 31
  • Banks
  • Online Payment
  • 11

I went online to order a jersey from NFLshop.com (sidenote: amazing customer service they have been so helpful!) and I was ordering it on my iphone. When I was typing in my debit card information I accidentally put in the wrong expiration date and submitted it. I got the confirmation e-mail but I figured with not all of the correct information the order would not go through. I was so wrong. I... Read more

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  • From mobile
  • PNC Bank
  • Oct 17
  • by anonymous
  • #547660

PNC changed my account from free to fee without my authorization, but says that it cannot close my account. Add comment

  • From mobile
  • PNC Bank
  • Oct 16
  • by anonymous
  • #547043

Will not provide change unless you have an account. Poor service is why I left their bank in the first place! Add comment

     

  • Oct 09
  • Banks
  • Bank Service
  • 22

Trust me, don't ever full yourselves. Just like all banks, may appear aggressive, is aggressive, may appear faulty equipment, but meant too be that way. FDIC wouldn't go for it. if diebold machine, they would be there too fix it. If it is an advanced ATM, one takes cash / check without envelope. tell me, does the screen freeze after you insert your card and press ENGLISH. Does the unit spit out... Read more

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  • Sep 19
  • Banks
  • Indianapolis, Indiana
  • Signup Bonuses
  • 53

PNC will do anything to get out of paying sign-up bonuses. Also, employees do not give full and accurate information. I set my account up with Elka Jones at the 56th St branch in Indianapolis. She told me that I would quality for a $200 bonus if I direct deposit at least $2000 per month. No problem. Got my direct deposit all set up and everything was good. Almost three months later, I still... Read more

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  • Sep 04
  • Banks
  • Los Angeles, California
  • Inactive Account
  • 37

This was my last correspondence to these idiots. What kind of sick, infantile, zero sum game are you feeble minded morons trying to play on a loyal customer of over twenty years by trying to keep an inactive account open endlessly until you get some last pound of flesh with an anal retentive and idiotic request? You had all of the information that was needed to process a single, simple request,... Read more

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  • Aug 24
  • Banks
  • Chicago, Illinois
  • Payment Letters
  • 1
  • 1
  • 35

Every time we make a payment we always get a letter in the mail a couple days later saying our payment is past due even after we make the payment and the other thing is pnc puts this on your credit report because as one of their tellers stated they can and they will even though it is fraudulent info on their part, this bank is the worst bank ever, we dont recommend this bank to anyone, a very... Read more

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  • Aug 05
  • Banks
  • Atlanta, Georgia
  • Unauthorized Account Charges
  • 42

Opened a business checking account! was supposed to be free! The started out ok and then started charging a $20-25.00 per month fee every month to ANALYZE my account. I don't need anyone to analyze anything!! After catching the fees, I went to the branch and they said, nope! That's what they do and that's what they charge. I explained that they told me at time of opening the account that it would... Read more

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