PNC Bank Complaints and Reviews

1.8
  • Customer service1 votes
  • Customer service2 votes
  • Online credit card accounting1 votes
  • Failure to contact me1 votes
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  • From mobile
  • PNC Bank
  • Mar 26
  • by anonymous
  • #613372

Second time ive seen all my accounts at zero balance...both times were in the early morning hours, and it went back to normal...but what if i needed money for an emergency...then what? I cant get to my money? Pretty crappy on PNCs behalf, nor have i ever received and explanation Add comment

  • Mar 20
  • Banks
  • Waco, Texas
  • Car Loan
  • 16
  • REVIEW RATING 4/5

We bought a jeep in June 2012 in Georgia and had auto-pay applied. Well my husband job finished there and he came back to Texas in May of 2013. I called PNC to change auto-pay to another bank in August 2013. The first person I talk to said there was no problem with me doing this, took my information and the following month we get a letter from the former bank stating that a draft had been... Read more

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  • Mar 09
  • Banks
  • Gainesville, Georgia
  • Bank Account
  • 12
  • REVIEW RATING 4/5

I had an issue with them too. I inherited them when they bought out RBC Bank, and they started charging me fees that they didn't notify me about so I had less money than I thought, then they waited 6 WEEKS to call me to tell me the account was overdrawn. By that time it was ridiculous, over $350 in fees. If they could call me in 6 weeks, why couldn't they have called me in 10 days? Then they... Read more

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  • From mobile
  • PNC Bank
  • Mar 03
  • by anonymous
  • #603170

There is a low life rude, condescending skank named Reanne at the Gull Road branch in Kalamazoo that should be Fired!!!! Add comment

  • Feb 17
  • Banks
  • Centreville, Virginia
  • Banking Deposits
  • 52
  • REVIEW RATING 4/5

Cashiers check was handed into bank teller and she lost it by sending to wrong PNC office. I have copy of check and PNC deposit slip. This was April 2014 and still waiting for them to do something about it. I have hired an attorney that will cost $25,000 to $50,000 to sue them for the money and PNC is protected against being able to get the money back for attorney fees. My family account are... Read more

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  • Feb 10
  • Banks
  • Running Balance
  • 12
  • REVIEW RATING 4/5

It is extremely annoying that a big bank like PNC can't figure out how to have a running balance on the online credit card statements. Also, they don't show what actual pending transactions are only an amount. Again no running balance. Bank of America has been able to do this for years. A running balance makes it easier to follow your charges, payments and refunds. I spoke to someone who said... Read more

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  • From mobile
  • PNC Bank
  • Jan 16
  • by anonymous
  • #583031

Tried to access my account on the phone through the automated system and was told it was temporarily unavailable. Customers should be able to their account information at any time Add comment

  • Dec 20, 2014
  • Banks
  • Gaylord, Michigan
  • Payment Statement
  • 63
  • REVIEW RATING 4/5

PNC credit card: November payment for $1050.00 cleared 10/31/14 but only for $1000.00. PNC has incorrectly coded the check. I waited until the December statement arrived to confirm this. I spent well over 2 hours on the phone, half on hold, the day following the statement arriving. I finally worked my way up to the executive level customer service. This was the most unproductive... Read more

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  • Dec 19, 2014
  • Banks
  • Spanish Fort, Alabama
  • Check Cashing
  • 1
  • 1
  • 33
  • REVIEW RATING 4/5

I recieved a check from my customer and went to your branch on mofet rd semms alabama and they refused to cash it. I would like to know what the problem is with this branch. I have no problem when I go to the branch in daphne alabama. I am going to have to refuse to accept checks from your customers. My phone # is 228-355-1045 my nameis Joy Wilhelm Read more

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  • Dec 15, 2014
  • Banks
  • Bloomington, Indiana
  • Truck Loan
  • 1
  • 1
  • 56
  • REVIEW RATING 4/5

On Dec 8th I called PNC bank to make a payment on a vehicle loan I have with them. Evidently I was dealing with a new employee for it took longer than usual. I was put on hold, it took forever, the lady kept coming back on the phone to ask additional questions, ect. Sure enough, the next day when I checked my online bank statement, the lady had charged me twice. Two payments at $460.00 each. ... Read more

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