PNC Bank Complaints and Reviews

1.6
  • Customer service1 votes
  • Online credit card accounting1 votes
  • Customer service1 votes
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  • Feb 17
  • Banks
  • Centreville, Virginia
  • Banking Deposits
  • 15
  • REVIEW RATING 4/5

Cashiers check was handed into bank teller and she lost it by sending to wrong PNC office. I have copy of check and PNC deposit slip. This was April 2014 and still waiting for them to do something about it. I have hired an attorney that will cost $25,000 to $50,000 to sue them for the money and PNC is protected against being able to get the money back for attorney fees. My family account are... Read more

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  • Feb 10
  • Banks
  • Running Balance
  • 5
  • REVIEW RATING 4/5

It is extremely annoying that a big bank like PNC can't figure out how to have a running balance on the online credit card statements. Also, they don't show what actual pending transactions are only an amount. Again no running balance. Bank of America has been able to do this for years. A running balance makes it easier to follow your charges, payments and refunds. I spoke to someone who said... Read more

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  • From mobile
  • PNC Bank
  • Jan 16
  • by anonymous
  • #583031

Tried to access my account on the phone through the automated system and was told it was temporarily unavailable. Customers should be able to their account information at any time Add comment

  • Dec 20, 2014
  • Banks
  • Gaylord, Michigan
  • Payment Statement
  • 56
  • REVIEW RATING 4/5

PNC credit card: November payment for $1050.00 cleared 10/31/14 but only for $1000.00. PNC has incorrectly coded the check. I waited until the December statement arrived to confirm this. I spent well over 2 hours on the phone, half on hold, the day following the statement arriving. I finally worked my way up to the executive level customer service. This was the most unproductive... Read more

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  • Dec 19, 2014
  • Banks
  • Spanish Fort, Alabama
  • Check Cashing
  • 1
  • 1
  • 22
  • REVIEW RATING 4/5

I recieved a check from my customer and went to your branch on mofet rd semms alabama and they refused to cash it. I would like to know what the problem is with this branch. I have no problem when I go to the branch in daphne alabama. I am going to have to refuse to accept checks from your customers. My phone # is 228-355-1045 my nameis Joy Wilhelm Read more

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  • Dec 15, 2014
  • Banks
  • Bloomington, Indiana
  • Truck Loan
  • 1
  • 1
  • 51
  • REVIEW RATING 4/5

On Dec 8th I called PNC bank to make a payment on a vehicle loan I have with them. Evidently I was dealing with a new employee for it took longer than usual. I was put on hold, it took forever, the lady kept coming back on the phone to ask additional questions, ect. Sure enough, the next day when I checked my online bank statement, the lady had charged me twice. Two payments at $460.00 each. ... Read more

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  • Nov 27, 2014
  • Banks
  • Online Banking
  • 34
  • REVIEW RATING 4/5

clcinfo.com has gone away. Cannot make on-line payment. We have Windows 7 and is not compatible with your system. It is such B---S---!!! You need to come up to the 21st century. I am not sure why you want me to ramble on for 100 words, but I guess I will continue to type on the very lovely Thanksgiving Day. How would you like for people to pay their loan payments. Since I opened the loan, I... Read more

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  • Nov 21, 2014
  • Banks
  • Atlanta, Georgia
  • Online Payment
  • 14
  • REVIEW RATING 3/5

I've spent an hour trying to pay my bill online via prepaid visa. Just to b on hold while music is so loud you have to turn it down. Then when some1 comes on. You can't hear them. Then to find out they only except pnc pre paid visa. If I had time to go in the bank to buy 1. I would've paid my bill, and wouldn't need it. Saying that, I was put on hold again 20 min. Then came 9pm. They close at 9.... Read more

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  • Nov 10, 2014
  • Banks
  • Car Loan
  • 36
  • REVIEW RATING 4/5

I took out an auto loan through them in July and have never received a single piece of mail regarding my loan from them. I finally called today and was given a pin to sign up online with but was told that I won't receive statements from them because I have an installment loan! What kind of bank doesn't give its customers information about their own loans? Anyway, I signed on today. The website... Read more

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  • Oct 31, 2014
  • Banks
  • Online Payment
  • 34
  • REVIEW RATING 4/5

I went online to order a jersey from NFLshop.com (sidenote: amazing customer service they have been so helpful!) and I was ordering it on my iphone. When I was typing in my debit card information I accidentally put in the wrong expiration date and submitted it. I got the confirmation e-mail but I figured with not all of the correct information the order would not go through. I was so wrong. I... Read more

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