PNC Bank Complaints and Reviews

1.8
  • Customer service1 votes
  • Customer service3 votes
  • Online loan payment3 votes
  • Online loan pay2 votes
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  • Apr 21
  • Banks
  • Lawrenceville, Georgia
  • Deposit
  • 16
  • REVIEW RATING 4/5

I am really annoyed with the lack of service I received from PNC branch in Lawrenceville, GA off of Sugarloaf Parkway. I made a deposit on a Saturday which means it would not post or be picked up by the carrier until Monday afternoon which by the way, was fine. It was 4 checks I made a deposit with. I found out that one of those checks was already deposited through mobile deposit and I called... Read more

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  • From mobile
  • PNC Bank
  • Apr 16
  • by anonymous
  • #623048

I will never never deal with pnc bank again told them that been with them since 1987 and a screwed me over big time froze my bank account with over 2000. In account all my money they left me pennyless ! Then charged me 100. To freeze it had to pay a lawyer to deal with this f******up bank. Later pnc you lost a good customer! Add comment

  • Apr 11
  • Loans and Mortgages
  • Car Loan
  • 20
  • REVIEW RATING 4/5

I was getting fed up with having to physically go to the bank to make a payment on my loan and decided to set up online payment and re-occurring payments. What a mistake! I should have stuck with the 20 minute process of getting the money out of one bank and taking it to PNC myself! When you go to PNC's website to make a payment, you can't unless you have a checking account with them. There is no... Read more

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  • Apr 06
  • Loans and Mortgages
  • East Granby, Connecticut
  • Mortgage
  • 19
  • REVIEW RATING 4/5

PNC bought my mortgage from Loan Depot recently. Payment is due on the 1st but there is supposed to be a grace period (I think it's 15 days?). The one time I didn't pay right away, they had collections call me, on the 3rd of the month, to ask for the payment, and they wanted to refer me to Credit Counseling! When I asked what was up with that, they said "This is something new that we are doing".... Read more

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  • Mar 31
  • Auto Financing
  • North Carolina, United States
  • Car Loan
  • 12
  • REVIEW RATING 4/5

They are absolutely the worst bank I have ever dealt with for an auto loan. Their online payment system is throguh a third partyy and does not let you even get to the login screen. No one at PNC customer service can figure out how to get it to work and want you to call clcinfo, the payment service. There is no contact or help info available for clcinfo. I finally treid to send PNC a secure... Read more

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  • Mar 26
  • Banks
  • Jupiter, Florida
  • Account
  • 1
  • 1
  • 8
  • REVIEW RATING 3/5

Second time ive seen all my accounts at zero balance...both times were in the early morning hours, and it went back to normal...but what if i needed money for an emergency...then what? I cant get to my money? Pretty crappy on PNCs behalf, nor have i ever received and explanation Read more

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  • Mar 20
  • Banks
  • Waco, Texas
  • Car Loan
  • 30
  • REVIEW RATING 4/5

We bought a jeep in June 2012 in Georgia and had auto-pay applied. Well my husband job finished there and he came back to Texas in May of 2013. I called PNC to change auto-pay to another bank in August 2013. The first person I talk to said there was no problem with me doing this, took my information and the following month we get a letter from the former bank stating that a draft had been... Read more

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  • Mar 09
  • Banks
  • Gainesville, Georgia
  • Bank Account
  • 20
  • REVIEW RATING 4/5

I had an issue with them too. I inherited them when they bought out RBC Bank, and they started charging me fees that they didn't notify me about so I had less money than I thought, then they waited 6 WEEKS to call me to tell me the account was overdrawn. By that time it was ridiculous, over $350 in fees. If they could call me in 6 weeks, why couldn't they have called me in 10 days? Then they... Read more

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  • From mobile
  • PNC Bank
  • Mar 03
  • by anonymous
  • #603170

There is a low life rude, condescending skank named Reanne at the Gull Road branch in Kalamazoo that should be Fired!!!! Add comment

  • Feb 17
  • Banks
  • Centreville, Virginia
  • Banking Deposits
  • 68
  • REVIEW RATING 4/5

Cashiers check was handed into bank teller and she lost it by sending to wrong PNC office. I have copy of check and PNC deposit slip. This was April 2014 and still waiting for them to do something about it. I have hired an attorney that will cost $25,000 to $50,000 to sue them for the money and PNC is protected against being able to get the money back for attorney fees. My family account are... Read more

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