PNC BankComplaints and Reviews

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  • Customers like
    • Customer service 2
    • Bank manager 2
    • Vena 1
  • Customers don't like
    • Difficult to work with 5
    • Customer service 5
    • Unfair fee s 3

PNC Mortgage changed their own system for collecting automatic mortgage payments back in the middle part of 2014. Issue I have is that they failed to withdraw our mortgage payments while they were 'adjusting' their system -then indicated that I had made a late payment. They did finally withdraw the payment from my account but not before causing a 'Late Payment' ding in my credit. When I contacted... Read more

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I have been with these bank pnc 4 /6 years all they have ever done is still from just resantly the they charged me 36 $aday said I was over my limit and I'm not I explained what had happend they would not give me a straight answer he talked around me not to me I'm highly pissed off so I went to my lawyer told him everything he said he was not surprised it's happend be for but catch this they r... Read more

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What is wrong with PNC Bank!!!! Yes it is impossible to make a car payment online. PNC could really help their customers out by fixing this. Would that be so hard to do? And with the paper that you submit when you make your payment, below the amount these words are written "This amount includes a late charge." EXCUSE ME!! Who said I was going to be late in making my payment and where does this... Read more

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My experience with PNC unethical business practices. PNC Paid charges made to my account out of order, pushing my account into overdraft fees. This has happened several times. I am no longer able to monitor my account daily in order to avoid charges. And only one time was I able to speak to a manager and come to a proper resolution but it was after enduring long wait times, lengthy back and forth... Read more

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PNC HAS MANY NEGATIVE COMPLAINTS... I WAS ONE OF THEM..SKEPTICAL FOR A SOLUTION...I DID NOT BELIEVE THAT PNC HAD ADVACATES TO HELP SOLVE PROBLEMS WITH THE CUSTOMER...THEY SURELY DID...YOU MUST SPEAK TO THE PROPER RESOLUTION ADVACATE ...I ONLY WISH I HAD MORE OF A CLASS AS SHE DID..... THIS LADY, MS. SHERRY BROWER. SHE WAS CALM, POLITE, AND PROFESSIONAL.. SHE RESOLVED A VERY SERIOUS BANKING... Read more

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We have had a mortgage loan on our property for almost 10 years. The initial appraisal was 188,000. The loan was for 167,000. We did not have 20% equity at the time so we were required to pay PMI on it which is a 1/2 of a percent on the balance. We have paid on time every month. Our payments are two months ahead. Our current loan balance is 140,000. We have called repeatedly for the... Read more

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They won't turn lose of my moms estate money. I did everything ask and they didn't like the way the court paper was stamped. The court won't change it because they said it is correct. 3 months later, they still won't put the money into my moms trust. They are nice when they have to be and complete a holes when they want to be. I will never do business with this company and I will tell everyone I... Read more

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My home recently suffered water damage. I received an insurance settlement to fix my home. Of course, PNC was on the check. I did everything I was supposed to do, sent all estimates, etc. Been waiting over 90 days while they sit on check. Home still leaking because they wont release funds to fix it. Get different answer every time you call. PNC has not even issued payment to the emergency water... Read more

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Receive frequent calls from PNC, referencing their 1-888 phone number (which anyone can get) asking if I'm interested in what all they can offer me above what I'm receiving currently - but they keep insisting that the bank I have my account with is at an entirely different address from the one which I use most frequently and the address they give me is not and never has been a PNC Bank or even a... Read more

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while visiting the cityview branch at 2001 hamiltion st in philadelphia pa 19130 i was welcomed by a teller named Cheyanne yes she was nice but they way she dress was ridiculous *** out and her *** was two steps from coming out of her skirt! it was so short it could be a head band. shes a larger woman so she needs to dress appropriately. couldn't understand what she was saying either i wanted... Read more

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