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1.6 Based on 76 reviews
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I don't usually write things like this, but I couldn't keep to myself exactly how much PNC bank cares about its customers. Or, I should say, how little they care about their customers. And I might catch heat or flak for this, but before someone else makes the conscious decision to do business with this particular bank, I'd like them to hear my story. I have an auto loan with PNC bank. Now, I'm not going to lie and tell you that I've always made... Read more

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Never received a statement but when I called they said I get an online statement. I advised them that I did not get an online statement and I never signed up for one. The operator told me that because I did NOT uncheck a box that told them to send me a paper statement when I set up my account I only get a online statement, which I never got. Last month their system did not even work! This is by far the WORST bank I have ever experienced. Their... Read more

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recently, i was charged a $36 overdraft fee for something that was not my doing. PNC likes to play with the money in your account. i say this because, when a purchase is made you expect the money to come out of your account right? WRONG! pnc will PUT THE MONEY BACK INTO YOUR ACCOUNT!!I callled customer service when this happened because it sent my account into overdraft for the second time this year. when i explained it to the operator she... Read more

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  • From mobile
  • Aug 11
  • #898565

I normally have no issue with PNC but realized recently they have no problem stealing money out of your account. They are heartless, especially when you are trying to help out someone in the hospital with their banking.

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Pnc and there fees are horrible and takin advantage of customers went to the williamstown nj branch location this morning to cash a check and the branch manager kathleen feisler told me theres a fee to cash checks now ive been cashing checks here for awhile now and theres never been a fee until this wicked branch manager appeared with a bad atitude and she argues with customers so i told her ive never got charged before this wicked branch... Read more

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How is it that pnc at Ashton square on New Hope road in Raleigh NC help themselves to $300 of my money. I was sent NO notice by mail, phone or email. Nothing! They stated on August 1,2016 when l contacted them (though they should have contacted me) that they credited my account twice. As a single parent l live on a tight budget and definitely would have noticed a extra $300 in my account! I have been given 3 conflicting stories by 3 different... Read more

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Opened a savings account with my husband last month after we got married. This is my first account with PNC so I went online to set up online banking and it was asking for a PIN number/debit card number which I don't have because I don't have a debit card and was not given a PIN. My husband went to the online chat to speak with customer service and they refused to speak with him even though he is on the account. He asked them to call me directly... Read more

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I made a deposit of a check made out to me today. My account had only $1.76. It was my checking accnt. The check was for 175.68. I deposited at a drive thru bank today. Before I made deposit I called customer service to see how much was available to me same day. She said 100.00 and asked me how I would be making the deposit. When I went to use my debit card that day at a Walmart for 88.00 it was denied. It was very embarrassing and time... Read more

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I recently went to pnc bank to try to consolidate my car loan and credit cards. Due to a recent shoulder surgery and pending reconstruction Surgery work injury. The rep was very nice and assured me they couldput my big 7500.00 debt on a no interest crcredit are my credit score 640 . Car loan was only 4000 credit 3500 . My car loan was always with pnc over 5yrs in good standing. Pnc refused me the credit to consolidate which would have helped me... Read more

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collections department is nothing but harassment. they start calling WHILE you are still in your 10 day grace period. not to mention, I was approved for a skip a pay and it's like the two departments don't talk at all because after I was approved, and the loan dept had received my signed affidavit of the skip a pay, the collections dept KEPT CALLING...8 TIMES A DAY!!!! that is absolutely absurd. I cannot fathom how they have not been sued... Read more

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