PNC Bank Complaints and Reviews

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  • Customers like
    • Bank manager1
    • Customer service1
  • Customers don't like
    • Customer service4
    • Online loan pay3
    • Online loan payment3

  • Jul 21
  • Banks
  • Elizabeth, Pennsylvania
  • Pnc Bank
  • 18
  • REVIEW RATING 4/5

Woke up Saturday morning with alert negative balance. Transferred money to cover. Ok thought wow good got that taken care of. Later that day I also deposited cash into a PNC ATM. Monday morning I get a insuff fund fee of 36$ PLUS a 7$ fee for going into the bank and using a teller for banking earlier that week....new fee for Virtual Wallet users...great. Here is the BEST part..when I got... Read more

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  • Jul 08
  • Auto Financing
  • Georgia, United States
  • Pnc Bank Personal Loan
  • 23
  • REVIEW RATING 4/5

In Apr 2015 I bought a vehicle through a dealer who got PNC bank for the loan. I have ever since tried several time to be able to access this loan online. Can't do it without a pin number. Since I couldn't seem to contact anyone at customer service due to the hold times of over 20 minutes (waste of cell minutes) I sent a letter with my payment last month. Someone called me then and said I... Read more

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  • Jul 08
  • Banks
  • Chicago, Illinois
  • Pnc Virtual Wallet
  • 13
  • REVIEW RATING 3/5

Signed up in March for their virtual wallet program,so they tell me free reimbursement, for all atm transactions ,free cashiers checks,& $200.00 put in to my account after (3) direct deposits which never happened..So I inquire about this they give me the run around telling me someone from their escalation dept was going to call & never happened ..So I call up for the 3rd time & she... Read more

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  • From mobile
  • PNC Bank
  • Jun 19
  • by anonymous
  • #653107

I try to get a loan with pnc and they let me put ap contract on a house and put 500 down let me to beave that i ead getting a house a bam no they fident aprove rite at the last aftet all parties had signed all the contacts i thought we had a house.so pnc we will never trust you again Add comment

  • From mobile
  • PNC Bank
  • Jun 04
  • by anonymous
  • #645212

I attempted to pay bill by phone on a Sunday. Incorrect amount was recorded. Recording states you can only make one pmnt in 4 days. Made payment next day but criminals are still charging me late fee. Add comment

  • Jun 02
  • Banks
  • Port Saint Lucie, Florida
  • Cashbuilder Card
  • 28
  • REVIEW RATING 4/5

Be very careful with anything that has to do with PNC bank especially with their PNC CASH builder card I made multiple payments to pay down the balance and they did not apply the payments correctly charged me late fee and also canceled my card saying that it was paid late ruining my credit even though 4 times the minimum payment had been made. They never once contacted me in writing or on the... Read more

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  • May 19
  • Banks
  • Atlanta, Georgia
  • Bank Account
  • 99
  • REVIEW RATING 4/5

Unless you desperatly need a bank account dont get one pnc is a scam Dont give out your info to anyone customer service sucks. They set up an account at the branch and then they turned around and closed it gave me a bogis excuse and when i asked about i asked about the positive balance i had the lame excusis start rolling in. Read more

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  • May 18
  • Banks
  • Chicago, Illinois
  • Auto Loan Financing
  • 46
  • REVIEW RATING 4/5

Whatever you do, do not get a loan payment from PNC!!!!!! They make it impossible to make your loan payments!!! I have another car and it's so easy to make a payment over the phone. Not with PNC they make virtually impossible. Since PNC makes it so hard to pay an auto loan, I would NEVER get a bank account with these people!!!!! I feel for those with PNC checking accounts, it must be so hard to... Read more

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  • May 15
  • Auto Financing
  • 34
  • REVIEW RATING 3/5

YOU CANNOT BANK ONLINE WITH THEM OR EVEN ACCESS THEIR *** AUTO BANKING MENUS ON THE PHONE WITHOUT HAVING AN ACTUAL CHECKING OR SAVINGS ACCOUNT WITH THESE PEOPLE! Any time you need to make a payment or if you have a question about your loan, you have to call and get lost in their system until you get an option to speak with someone live. Which is usually 20-30 minutes later! I wanted to get a... Read more

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  • From mobile
  • PNC Bank
  • May 06
  • by anonymous
  • #631733

Similar. They misrepresent balances to intentionally force overdraw fees. Manipulate credit and debit order too. Actually charged 3 overdraft fees when account eas never negative Add comment

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