PNC Bank Complaints and Reviews

Submit ›
  • Customers like
    • Customer service1
  • Customers don't like
    • Customer service3
    • Online loan payment3
    • Online loan pay2

  • May 19
  • Banks
  • Atlanta, Georgia
  • Bank Account
  • 43
  • REVIEW RATING 4/5

Unless you desperatly need a bank account dont get one pnc is a scam Dont give out your info to anyone customer service sucks. They set up an account at the branch and then they turned around and closed it gave me a bogis excuse and when i asked about i asked about the positive balance i had the lame excusis start rolling in. Read more

Was this review helpful? 0 0

  • May 18
  • Banks
  • Chicago, Illinois
  • Auto Loan Financing
  • 8
  • REVIEW RATING 4/5

Whatever you do, do not get a loan payment from PNC!!!!!! They make it impossible to make your loan payments!!! I have another car and it's so easy to make a payment over the phone. Not with PNC they make virtually impossible. Since PNC makes it so hard to pay an auto loan, I would NEVER get a bank account with these people!!!!! I feel for those with PNC checking accounts, it must be so hard to... Read more

Was this review helpful? 0 0

  • May 15
  • Auto Financing
  • 10
  • REVIEW RATING 3/5

YOU CANNOT BANK ONLINE WITH THEM OR EVEN ACCESS THEIR *** AUTO BANKING MENUS ON THE PHONE WITHOUT HAVING AN ACTUAL CHECKING OR SAVINGS ACCOUNT WITH THESE PEOPLE! Any time you need to make a payment or if you have a question about your loan, you have to call and get lost in their system until you get an option to speak with someone live. Which is usually 20-30 minutes later! I wanted to get a... Read more

Was this review helpful? 0 0
  • From mobile
  • PNC Bank
  • May 06
  • by anonymous
  • #631733

Similar. They misrepresent balances to intentionally force overdraw fees. Manipulate credit and debit order too. Actually charged 3 overdraft fees when account eas never negative Add comment

  • Apr 21
  • Banks
  • Lawrenceville, Georgia
  • Deposit
  • 32
  • REVIEW RATING 4/5

I am really annoyed with the lack of service I received from PNC branch in Lawrenceville, GA off of Sugarloaf Parkway. I made a deposit on a Saturday which means it would not post or be picked up by the carrier until Monday afternoon which by the way, was fine. It was 4 checks I made a deposit with. I found out that one of those checks was already deposited through mobile deposit and I called... Read more

Was this review helpful? 0 0
  • From mobile
  • PNC Bank
  • Apr 16
  • by anonymous
  • #623048

I will never never deal with pnc bank again told them that been with them since 1987 and a screwed me over big time froze my bank account with over 2000. In account all my money they left me pennyless ! Then charged me 100. To freeze it had to pay a lawyer to deal with this f******up bank. Later pnc you lost a good customer! Add comment

  • Apr 11
  • Loans and Mortgages
  • Car Loan
  • 30
  • REVIEW RATING 4/5

I was getting fed up with having to physically go to the bank to make a payment on my loan and decided to set up online payment and re-occurring payments. What a mistake! I should have stuck with the 20 minute process of getting the money out of one bank and taking it to PNC myself! When you go to PNC's website to make a payment, you can't unless you have a checking account with them. There is no... Read more

Was this review helpful? 0 0

  • Apr 06
  • Loans and Mortgages
  • East Granby, Connecticut
  • Mortgage
  • 36
  • REVIEW RATING 4/5

PNC bought my mortgage from Loan Depot recently. Payment is due on the 1st but there is supposed to be a grace period (I think it's 15 days?). The one time I didn't pay right away, they had collections call me, on the 3rd of the month, to ask for the payment, and they wanted to refer me to Credit Counseling! When I asked what was up with that, they said "This is something new that we are doing".... Read more

Was this review helpful? 0 0

  • Mar 31
  • Auto Financing
  • North Carolina, United States
  • Car Loan
  • 21
  • REVIEW RATING 4/5

They are absolutely the worst bank I have ever dealt with for an auto loan. Their online payment system is throguh a third partyy and does not let you even get to the login screen. No one at PNC customer service can figure out how to get it to work and want you to call clcinfo, the payment service. There is no contact or help info available for clcinfo. I finally treid to send PNC a secure... Read more

Was this review helpful? 0 0

  • Mar 26
  • Banks
  • Jupiter, Florida
  • Account
  • 1
  • 1
  • 10
  • REVIEW RATING 3/5

Second time ive seen all my accounts at zero balance...both times were in the early morning hours, and it went back to normal...but what if i needed money for an emergency...then what? I cant get to my money? Pretty crappy on PNCs behalf, nor have i ever received and explanation Read more

Was this review helpful? 0 0

Had an experience with PNC Bank?

Write a review
Did not find what you were looking for?
 
×
You are reading about PNC Bank.
Filing a new complaint about
×