PNC Bank
Reviews and Complaints
PNC Mortgage denied loan modification with no justification
Miserable service with PNC Bank
When RBC Bank was bought out by PNC Bank, what had been a pleasant banking experience turned into an absolute nightmare. I am 70 years old, and have banked in numerous states with very few complaints.
I have always maintained a perfect credit rating. I wish I had the time and space here to adequately describe the horrendous service, or lack therof, with PNC Bank. Unlike other banks, they do not accept nor reply to emails, so all issues must be discussed by phone for someone out of state. Through numerous phone calls, I was lied to by various agents, some telling me my accounts were closed as I had requested; others telling me no, they weren't closed.
PNC sent me numerous threatening letters concerning closed accounts.
I'm still not certain that my accounts are closed, though I have transferred funds to a more reliable bank. I urge everyone to stay as far away as possible from this miserable excuse for a bank.
Refinancing Scam
PNC Mortgage
They do nothing but lie and try everything possible to foreclose. Due to a fied income and then finding out I have bladder cancer among other health problems.
I have been doing everything I can to keep my house which I've had for 26 years. PNC bought out RBC which has been nothing but a nightmare. Yes I did fall behing on payments but have been doing everything possible to make them. But all I get from PNC is lies onto of lies.
Seems like I can get somehing in the mail about everyday with what are you suppose to believe. Seems there main concern is to foreclose. I just sent in a payment and called to try and talk with them since the call on August 24 I was called a lier and told nothing but lies. So I decided to call again today and see if things could go any better still lied to and told that my payment that was mailed on August the 24 may mot be posted to the account since September is coming up.
???????????? I can't afford to refinace with another bank because of finacial situation. This bank is worst than the GOVERNMENT which is ***********.
What are people like me to do?? Please if you have any brains at all do not deal with this bank it will on ruin you in the end plus worst more than likely homeless.
PNC Mortgage is a HUGE FAIL
Today I called PNC and when I asked them for the guidelines for a loan modification they said they cannot provide them. They only have \"rough\" guidelines.
The employees at PNC who review the applications decide and that is it! So basically it\'s whatever they FEEL like doing at that moment in time.
I hope they are feeling wonderful and can approve my application for a loan modification. I should send them a box of chocolates!
Said they could help us during financial crisis
PNC BANK IS TRYING TO RIP ME OFF MY MONEY.
PNC checking
PNC MORTGAGE
Tried to establish excrow account and ruined our credit
No human contact
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Verified Reviewer | Pittsburgh, PennsylvaniaBranch in Library, PA
PNC WORST BANK EVER
Refinanced with PNC - Escrow account a mess
ISSUE IS NOT RESOLVED!!!!
Since, PNC keeps saying we have a deficit of $900 in our escrow. Have contacted them several times with no resolve. PNC blames it on the title company (National Link) for not paying property taxes after refinance. National City says yes they did.
I never even received signed copies of the refinance paperwork from PNC or National Link Title Co. Have went to the PNC branch where I refinanced, but am told they dont deal with mortgage loan issues and to call the 800 custormer service number. It has been a back and forth blame game for 10 months on the phone with no resolve. PNC customer service is by far the worst organization I have ever dealt with.
Unfriendly and unacceptable service.
They tell you they will get right back with you and all you get is a letter in the mail saying they are looking into it. TAKE YOUR BUSINESS ELSEWHERE....PERFERABLY A REAL BANKING INSTITUTION....I AM.
PNC does not respect the Clients when they need HELP
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I started a HARP process in December 2011. Sent everything in, even stuff I knew they weren't supposed to ask for, such as the bank loan papers on my commercial property.
I sent them anyway so they would not have an excuse. Every phone call they would raise the bar higher until I suppose waited them out and they could think of nothing else to ask for. This was May 2012 now, 6 months later. Finally they told me I did not qualify because I had been late on some payments in 2011.
Why couldn't they tell me that in December, so I could quality for a different program? I am hanging on by a thread and they still want to work with me, or so they say. Does PNC get Federal money for numbers on the books from applicants whether they help them or not? I'm beginning to wonder if the whole Making Home Affordable thing is just another way to make the banks get richer.
I'm still hanging in there because I have no other choices.
If you make your payments on time they think you don't have a hardship, and if you are late it disqualifies you from the program. :cry