lauretta a

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Verified Reviewer
| map-marker North Manheim, Pennsylvania

LESS THAN ZERO

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Updated by user Oct 14, 2023

not until they PROVED with actions they had changed the way they do business.

Original review Oct 13, 2023
This BUZZARD of BUSINESS should be thoroughly investigated by all relevant authorities.
PNC LIES, CHEATS AND STEALS and then tries to blame their CUSTOMER for THEIR constant FRAUD and SHADY "business practices".
The prez, BILL DEMCHAK, is 1 of the RICHEST MEN in the U.S. and along with his other OBSCENELY RICH buddies from CRAPITAL ONE, CHASE the $ bank and of COURSE, skank of america, a.k.a.

- bank of "america", started ZELLE, in yet ANOTHER SCHEME to ILLEGALLY HOLD CUSTOMERS' FUNDS, THEN LIE AND CLAIM THEY DON'T, all the while MAKING $$ for themselves off others' funds.
All 4 of these buzzards spend their CUSTOMERS' $ to sign contracts with 3RD PARTY CALL CENTERS, ACROSS THE GLOBE, then they give those STRANGERS ALL OUR PERSONAL INFORMATION.
How can anyone wonder where the EVERY 3 SECOND ID THEFT CRISIS came from in the U.S.?
We have ALL the BUZZARDS of BUSINESS to "thank" for it.
It's FAR past time, we, THE CUSTOMERS, as well as EMPLOYEES, show ALL U.S.

companies, WITHOUT US, they have NOTHING but mounting debt and shareholders with their hands out.
ALWAYS block your phone number, NO MATTER what vendor you call. NEVER give any ID info to ANYONE, UNTIL YOU KNOW THEY ARE DIRECT EMPLOYEES OF SAID VENDOR.
We can bypass ALL the "prompt" nonsense when we call by dialing "0", multiple times or a combo of "0" and #.
WE ALL MUST PUSHBACK AGAINST THESE BUZZARDS or we are doomed to live under THEIR rule, instead of our own
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Loss:
$30
Cons:
  • Everything a to z

Preferred solution: A FULL explanation of EVERY lie and bad business practice.

User's recommendation: STAY FAR, FAR AWAY, UNLESS YOU LIKE BEING LIED TO AND SCAMMED

3 comments
lauretta a

btw - lauretta a. HAS DOCUMENTED EVIDENCE FOR EVERYTHING I SAY.

Guest

Your post is useless without describing what exactly your issue is.

lauretta a
reply icon Replying to comment of Guest-2408174

if you can't understand the MULTIPLE "issues" described, pnc is looking for customers just like you, as are all the other buzzards.

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Bruno P Ydn

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Verified Reviewer

They are locking my Zelle transaction and not allowing to transfer money

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I tried to transfer money and Zelle was locked so I cant use the app. Even having enough funds. I have been told that is for security reasons but not explained why.

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Loss:
$5

Preferred solution: Because that I did have to use an ATM and get charged fees

RAHIM lix S

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Verified Reviewer
| map-marker Tehran, Tehran

Send a bank letter with the attachment of the deposit slip

PNC Bank - Send a bank letter with the attachment of the deposit slip

Send a letter to the e-mail address of PNC Bank and attach a bank slip to receive the money to the account of my deceased relatives, which is located in PNC Bank Sarford Bank.

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Peggy J Bnk

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Verified Reviewer

Need to make a auto loan payment but don’t have my account number

Just need to see if I can make a payment with my name and social security number need to talk to someone to help me please. My payment is due tomorrow???

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Pros:
  • I like

Preferred solution: Make a payment talk to a live person

Marie M Uay

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Verified Reviewer

Trying to get My car title. I still haven't gotten my title

It has been 5 months since I payed the loan off! This is getting ridiculous I want my title now! Where is my title?

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Cons:
  • String you along

Preferred solution: My title for my car

John B Izd

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Verified Reviewer
| map-marker Cairo, Cairo

Scam Anydesk lost $1000

I fell victim of a Anydesk scam and reported it PNC. That occurred on 08/23/23 called PNC immediately and disclosed the scam.

Yesterday PNA took the $1000 back. Thousands of seniors like me are losing millions of dollars to this scam. I am a fortunate one that I didn't loose my retirement and only lost $1000. So, scam goes to deposit money on a account the scammers set up and tell you to send a deposit.

Then they inflate claiming you made money on crypto and to send more money. That's when I figured out a scam. NEVER TRUST PNC TO TAKE CARE OF FRAUD. THEY LIE ALL THE TIME AS BAD AS THE SCAMMERS.

SO, NO PNC AND NEVER HAVE ANYTHING TO DO WITH ANYDESK. PNC YOU OWE ME A $1000.

View full review
Loss:
$1000
Pros:
  • At 1st claimed their fraud department takes care of fraud
Cons:
  • Never credit back clients for fraud even if true or anydesk

Preferred solution: Full refund

User's recommendation: Do not bank at PNC

2 comments
Guest

See report below--supposedly PNC Bank is still investigating the $770,000 lost from my checking and savings accounts. I have an investigator working on this.

I have reviewed all of the materials you provided. Upon review, it is evident this is a more sophisticated group with many of the transfers being sent to Hong Kong. This is dissimilar from many of the historical fraud schemes. The actors involved in this scheme might be an organized crime group operating out of countries such as Malaysia, Indonesia, Cambodia or Vietnam.

These are all proximate to Thailand, the original country of reference to your so-called criminal violation. It is possible these schemes are being operated by organized crime groups with ties to China. There is also suspicion these activities might be occurring with state-sponsorship. In reviewing the information you have forwarded to date, I see certain transfers that present leads for investigation.

The transfers to Hong Kong cannot be eliminated as leads, but they are unlikely to yield tangible results on a cost-effective basis. Working with a limited budget, we would be more focused on other leads that present better likelihood of benefit. There are other details in your possession we would be interested to work with to include phony documents, email addresses and the full content of various communications - particularly those with wiring instructions. The sequence and dates of events is also relevant to proper analysis and understanding of the evolution of the scheme.

This can provide insight into problems the actors might have encountered during the course of the scheme and there changes in destinations for your funds transfers. This is not an easy case. It should be investigated by law enforcement. Cases of this type have national security implications.

In review of your communications with PNC, I believe they dropped the ball. You engaged in an ongoing and extensive amount of communications and activities involving PNC that should have triggered multiple red flags. I believe a good law firm would have a field day with this in pursuing a remedy from the bank.

That amount of initial investigation could provide certain benefits. The goal is an option.

Guest
reply icon Replying to comment of Guest-2431953

PNC’s Bank Secrecy Act (BSA) / Anti-Money Laundering (AML) and Sanctions program is a domain within Enterprise Compliance, with the chief AML officer reporting directly to the chief risk officer (CRO). The enterprise policy for the program aligns with regulatory requirements and provides governance and oversight of PNC business units.

The program sets forth minimum BSA/AML and sanctions standards designed to ensure that PNC is providing compliant products and services and conducting business activities in compliance with applicable laws, rules and regulatory guidance. The chief AML officer provides program updates to multiple committees throughout the year. Punishments for international fraud can vary depending on the type of crime and the jurisdiction: Wire fraud A federal crime in the United States, wire fraud can result in up to 20 years in prison and $250,000 in fines. If the crime affects a financial institution, the penalty can increase to 30 years in prison and $1 million in fines.

Anti-Money Laundering (AML) sanctions Violations of AML sanctions can result in serious legal consequences, including fines of up to $20 million and imprisonment for up to 30 years. Fraud is considered to be false representation, dishonesty, or deceit, and can break both civil and criminal law. I am a PNC Bank SCAM/FRAUD victim in the amount of $900,000 consisting of Chinese International Wires sent from PNC Bank. The issue at hand is I did not approve the International Wires sent from my PNC Bank checking and savings accounts (see documentation).

To date, the FBI, Dept. of Homeland Security, Dept. of Justice, and other federal agencies including the White House have ignored my complaints. PNC Bank is also accusing me of the SCAM/FRAUD and International Wires.

My biggest concern is being accused of money fraud and anti-money laundering with the PNC Bank Chinese International Wires in the amount of $900,000. Chinese Bank Contacts webbox@***.gov.cn complaints@***.hk enquiry@***.hk cxb_cpch@***.gov.cn zbx@***.gov.cn zxxwjc_frpb@***.gov.cn bankcomplaints@***.gov.hk publicenquiry@***.gov.hk press_office@***.gov.hk info_centre@***.gov.hk hkma@***.gov.hk

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Machele Nqt
map-marker King George, Virginia

They are illegally holding my money

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My father passed away I was on his accounts and cds.

I took the death certificate, his will, my ID everything they asked for and they will not give me my money.

I continue to get a run around of bs reasons. And it has been since September

I am reporting them to every federal banking agency, the BBB. And the attorney generals office.

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User's recommendation: Put your money in a bank that is customer friendly.

Anonymous
map-marker Philadelphia, Pennsylvania

To thank Dan!

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Dan did a marvelous job for us! He was attentive to our needs and resolved ALL our issues.

We are once again happy PNC customers!

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User's recommendation: Definitely

Donald S Too

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Verified Reviewer
| map-marker Springfield, Illinois

Not finished conversation, I was disconnected

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I wasnt allowed to have a proper ending conversation before I was disconnected by the customer services.

View full review
Pros:
  • Great app
Cons:
  • Sometimes app have issues and lock you out

Preferred solution: Deliver product or service ordered

Don L Aql

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Verified Reviewer

Some consultants cruel cancel account just to be cruel

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canceled my account maliciously caused chest pains possible heart attack 70 years old. Pay bill in full every month

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Cons:
  • Cruel without cause mean against customers wishes

Preferred solution: Hospital bills paid.

User's recommendation: Go to another bank

Lilyanne Viv

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Verified Reviewer

Profile

Good morning, I just got a chance to view one of my previous coworker's profile named BRITTANY WHITE. She mentioned that she was the Branch Manager at PNC Bank for 3 years which is not true.

She worked only as a banker for 7 - 8 months and the she quit the job. Please take action on her profile since this not right to do. Please ask her to change her profile with only true information.

I would appreciate it. Thank you.

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Preferred solution: Already provided information

User's recommendation: Be true, always do the right thing.

Valerie B Eod

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Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Terrible Bank and the Bank has insufficient security for customer accounts.

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Updated by user Sep 22, 2023

The issue with PNC Bank is still ongoing even though I have petitioned the White House, US Congress, NC Congress, Interpol, and Europol. It is unacceptable that PNC Bank is not assisting me with the PNC Bank FRAUD/SCAM. See report below.

Updated by user Aug 24, 2023

I will never go back to PNC Bank as a customer. The customer relationship with PNC Bank is broken. I warn other potential PNC Bank customers to stay away and Beware!

Original review Aug 23, 2023
I recently contacted PNC Bank, President/CEO Bill Demchak Office concerning an online PNC Bank SCAM/FRAUD in the amount of $700,000. PNC Bank response was: 1.) I was responsible for the SCAM/FRAUD 2.) PNC Bank refused to apologize for the SCAM/FRAUD 3.) PNC Bank refused to acknowledge that someone at the bank knew intimately about my checking and savings accounts and stole my money 4.) PNC Bank refused to acknowledge that an Audit of irregular activity occurred 5.) PNC did not conduct Know Your Customer (KYC) and Anti-Money Laundering (AML) of my accounts 6.) PNC approved the International Wires sent to Chinese Criminals and Gangs, possible Terrorism (This is a Federal Offense).

7.) PNC Bank closed both my checking and savings accounts due to Suspicious Activity.
This is also Financial Elder Abuse since I am over 65 yrs. old. (This is a Federal Offense). PNC Bank is denying that this is Elder Abuse.

What really hurts is I was a Valued and Model Customer for almost 10 yrs.at PNC Bank and now the bank is treating me like a Criminal. My Credit Score is ruined and I am a FRAUD victim by SSA, IRS, Medicare, Social Security and the Credit Reporting Agencies.
View full review
Loss:
$700000

Preferred solution: Full refund

User's recommendation: Do not become a customer of PNC Bank. Deceptive banking with online customers.

1 comment
Guest

You need to refrain from making very broad complaints with no details provided. All of those agencies and bureaus you listed are independent of one another.

This supposed fraud did not happen overnight and it certainly did not happen in a vacuum. You need to provide a lot more detail.

jerome b Hxs

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Verified Reviewer

I have never ever been treated so poorly anywhere. Impersonal, incompetent reps and way below the standard of any other banking institution I am oversees and locked out of my online banking.

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Useless dinosaur bank!! Ive been locked out of my account for 3 weeks overseas with no money, food, fees to pay a doctor or anything.

The web site is useless. Customer service also useless with really lame reps beyond Polish Jokes

They have no 24 hour customer service which is another abrasive issue for those of us foolish enough to attempt to get any assistance in another time zone.

Ill be closing all my affiliations with PNC upon returning stateside

View full review
Cons:
  • Way out of date with their competitirs

Preferred solution: I would think this bank is far too lame and impersonal to offer anything, apology or other, so I’m leaving these blank

Kesner M

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Verified Buyer
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Verified Reviewer
| map-marker Hagerstown, Maryland

I was approved for a personal loan on April the 19 and it was the worst experience ever !

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PNC Bank - I was approved for a personal loan on April the 19 and it was the worst...

I went to the PNC branch on 1700 dual highway Hagerstown Maryland. It was my first time getting a vehicle refinanced.

It was the worst experience ever . I looked in the direction to get advice from this loan officer she did nothing to help me besides give me a horrible headache. By costing me more money on top of money. When I called the other bank to get a payoff quote she assured me they would receive the check within 10 business days the check has still not reached its destination.

I got approved for this loan on April the 19 . It is may the 15 Still waiting. Just a mess Her math was incorrect throughout the whole process should have been a red flag ! To top it off as a loan officer with experience she should have advised me to take a 30 day payout instead of saying a 10 day payout was good that they would receive the check within 7 business days .

The check has still not reached the destination . It is now may the 15 ! Pnc has no information about the check besides it was mailed the second time on may the 3 .

I was given a tracking number but that was only to track it to their back office to mail it out . So who mails a check for that amount with no tracking number Ridiculous HORRIBLE HORRIBLE EXPERIENCE.

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Preferred solution: A date my check was mailed to ally financial to pay my car loan off .

User's recommendation: Know exactly what you want . Do not ask any loan officer for any advice they tell you what you want to hear so they can earn their share of money. Even if it is hurting the customer

Greta O Qoj

If there was a zero rating I would've been that. Is been years that I've dealt with this with this bank. Keep getting mail with someone's else name. And the killer part is they've NEVER lived at my ad

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STOP, SENDING MAIL TO MY HOUSE WITH SOMEONE'S ELSE'S NAME WHO HAS NEVER LIVED AT MY ADDRESS! STOP!!!

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Cons:
  • Poor service

Preferred solution: STOPPED DELIVERY FOREVER!