PNC Bank
Reviews and Complaints
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Verified Reviewer | Pittsburgh, PennsylvaniaTerrible Bank and the Bank has insufficient security for customer accounts.
The issue with PNC Bank is still ongoing even though I have petitioned the White House, US Congress, NC Congress, Interpol, and Europol. It is unacceptable that PNC Bank is not assisting me with the PNC Bank FRAUD/SCAM. See report below.
I will never go back to PNC Bank as a customer. The customer relationship with PNC Bank is broken. I warn other potential PNC Bank customers to stay away and Beware!
7.) PNC Bank closed both my checking and savings accounts due to Suspicious Activity.
This is also Financial Elder Abuse since I am over 65 yrs. old. (This is a Federal Offense). PNC Bank is denying that this is Elder Abuse.
What really hurts is I was a Valued and Model Customer for almost 10 yrs.at PNC Bank and now the bank is treating me like a Criminal. My Credit Score is ruined and I am a FRAUD victim by SSA, IRS, Medicare, Social Security and the Credit Reporting Agencies.
Preferred solution: Full refund
User's recommendation: Do not become a customer of PNC Bank. Deceptive banking with online customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have never ever been treated so poorly anywhere. Impersonal, incompetent reps and way below the standard of any other banking institution I am oversees and locked out of my online banking.
- Way out of date with their competitirs
Preferred solution: I would think this bank is far too lame and impersonal to offer anything, apology or other, so I’m leaving these blank
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hagerstown, MarylandI was approved for a personal loan on April the 19 and it was the worst experience ever !
I went to the PNC branch on 1700 dual highway Hagerstown Maryland. It was my first time getting a vehicle refinanced.
It was the worst experience ever . I looked in the direction to get advice from this loan officer she did nothing to help me besides give me a horrible headache. By costing me more money on top of money. When I called the other bank to get a payoff quote she assured me they would receive the check within 10 business days the check has still not reached its destination.
I got approved for this loan on April the 19 . It is may the 15 Still waiting. Just a mess Her math was incorrect throughout the whole process should have been a red flag ! To top it off as a loan officer with experience she should have advised me to take a 30 day payout instead of saying a 10 day payout was good that they would receive the check within 7 business days .
The check has still not reached the destination . It is now may the 15 ! Pnc has no information about the check besides it was mailed the second time on may the 3 .
I was given a tracking number but that was only to track it to their back office to mail it out . So who mails a check for that amount with no tracking number Ridiculous HORRIBLE HORRIBLE EXPERIENCE.
Preferred solution: A date my check was mailed to ally financial to pay my car loan off .
User's recommendation: Know exactly what you want . Do not ask any loan officer for any advice they tell you what you want to hear so they can earn their share of money. Even if it is hurting the customer
Incompetent idiots!
User's recommendation: Don't use!!
If there was a zero rating I would've been that. Is been years that I've dealt with this with this bank. Keep getting mail with someone's else name. And the killer part is they've NEVER lived at my ad
- Poor service
Preferred solution: STOPPED DELIVERY FOREVER!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Allegan, MichiganSecurity
I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit.
There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction.
Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and charged my account. I was never contacted for details - just charged.
Within days of the first account being hacked, someone charged a 3600.00 generator to my account. Again I called as it was being transacted. Unfortunately it was a friday afternoon and they had left for the weekend. Again they informed me it had to post before they would react.
3 days wasted. I had to track down the transaction with what little information PNC would share about the merchant. I called the police and stopped the delivery as it was happening in another state. All while PNC waited for it to POST.
They are simply letting people steal the money and waiting to go after them.
PNC policy and actions are inadequate to protect you in today's world. The decision to charge me for the reported fraud is ludicrius.
I guess I paid for the right to leave this review. Your money is NOT SAFE in this bank.
User's recommendation: you have no Fraud protection at PNC
Can't get my funds
Preferred solution: Full refund
Account balance
Poor customer service at the company and Charlotte, NC Promenade Branh
User's recommendation: Do not bank with PNC Bank. Go to a bank that treats you fairly as a customer.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRegarding USD account in PNC bank
Preferred solution: I was asked to submit USD account in PNS bank. I don't have Idea about this. I'm a Sri Lankan citizen m
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Indianapolis, IndianaGot scammed on Venmo
Don't have my phone to get access code
Preferred solution: To get my access code sent to this number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellevue, WashingtonFBI investigation as a SCAM and ID Theft victim--this is very important!
I can never bank with PNC Bank again.
User's recommendation: Stay away from PNC Bank--I was SCAMMED by the bank!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerATM ATE MY DEPOSIT NO ONE CAN HELP
I was depositing money into my account and the machine just stopped and spit my card back the screen said unable to complete my transaction and no receipt or anything the customer service number has no one to talk to no one can help until tomorrow morning. That needs to be addressed how can they not have a service person that is available for issues like this how can I verify that this happened with no receipt.
The ATMs obviously need to be replaced or something and they need to have a contact person who is available for issues 24/7. Very disappointed unhappy just in shock there is no one who is able to do anything
- Poor customer service after 10
- Atm outdated
Preferred solution: Full refund
User's recommendation: Don’t use the ATM for deposits of cash or be prepared for anything to occur
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Batavia, OhioUnauthorized accounts
User's recommendation: Avoid
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You need to refrain from making very broad complaints with no details provided. All of those agencies and bureaus you listed are independent of one another.
This supposed fraud did not happen overnight and it certainly did not happen in a vacuum. You need to provide a lot more detail.