PNC Bank Phone Numbers and Emails

Toll-Free Number:

  • (888) 762-2265
    Personal Banking Accounts

Customer Service:

  • (800) 474-2101
    Business Credit Card
  • (866) 465-2762
    en Español
  • (800) 822-5626
    Mortgage
  • (800) 558-8472
    Personal Credit Card
  • (800) 622-7086
    PNC Investments Accounts
  • (844) 762-7272
    Servicemember Operations Center
  • (800) 762-1001
    Student Lending
  • (800) 531-1648
    TDD
  • (800) 374-4631
    Vested Interest
  • (800) 352-2255
    Virtual Wallet
  • (877) 287-2654
  • (877) 762-2000
  • (800) 366-9208

Jobs/career:

  • (877) 968-7762

PNC Bank Email:

Jobs/ Career
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Contact Information

PNC Bank Website:

PNC Bank Help Center:

Corporate Office Address:

PNC Financial Services
500 First Ave, Mailstop P7-PFSC-01-S
Pittsburgh, Pennsylvania 15219
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00 a.m. - 10:00 p.m. ET

Saturday - Sunday: 8:00 a.m. - 5:00 p.m. ET

PNC Bank Customer Service Reviews

1.3 / 5
Bad
Alissa C Faj
Check Fraud
1.0

I mailed my rent check of $1100.00 to my landlord on April 29th and the check was cashed on May 2nd. Come to find out that my landlord never got my check. I...

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Pissedconsumer3437142
Poor customer service and website glitches
1.0

STAY AWAY from PNC bank and their website. Poor customer service and website glitches. This morning I was unable to login to my checking account. Calling...

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Summary of PNC Bank Customer Service Calls

1.5K TOTAL
CALLS
03:46 AVG CALL
DURATION
16% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PNC Bank?

Account Question:

  • “Locked out of account”
  • “I do not have access to my PNC accounts”
  • “Fraud on my account”

Payments and Charges Question:

  • “Deposits”
  • “Check in a charge on my card”
  • “Stop payment”

Cards Question:

  • “Credit card line increase”
  • “My card not working”
  • “Lost card”

Request for Information Question:

  • “Status of credit card”
  • “I need to find out about my new checks”
  • “Checking account balance”

Product/ Service Question:

  • “Issue with over drawn account”
  • “Personal loan”
  • “Gap insurance refund”

Shipping and Delivery Question:

  • “I go to the atm to get the cash, they take it to my acount but i did not get the cash”
  • “Tarjeta bloqueada”
  • “I didn't receive the funds sent to me through Zellie”

Activation/ Cancellation Question:

  • “Cancel over draft”
  • “To cancel a transaction”
  • “Nesesito cancelar un pago”

Staff Question:

  • “Customer service”
  • “Complaint about unprofessional bank teller”
  • “No service”

Employment Question:

  • “1099-int”
  • “Payoff”
  • “Pay off car loan”

Return/ Replace Question:

  • “Get funds returned to my account from customer”
  • “Pnc isn't helping me after atm wouldn't return my money i was depositing and I was informed by my lawyer to file police reports”
  • “Change automated payment”

Refund Question:

  • “Refund from Walmart”
  • “For overdraft refund”
  • “There is a refund problem on my card”

Website/ Application Question:

  • “App not working”

Other Question:

  • “Got scammed on Venmo”
  • “Transfers”
  • “Overdraft”

About

Related Companies

The PNC Financial Services Group, BBVA Compass Bank, BBVA, National City Bank, National City Mortgage

Summary

PNC Bank is a subsidiary of the PNC Financial Services Group. The PNC Financial Services Group offers investment and wealth management, fiduciary services, banking products inured by FDIC, lending and borrowing of funds, etc. PNC is considered to be one of the leading financial services organizations in the United States. PNC Bank offers an array of banking services and financial products. The bank provides personal banking, small business banking, corporate banking, online banking and institutional banking. PNC is an acronym that stands for Pittsburgh National Corporation that was founded in 1852. PNC Bank is on the Fortune Magazine list of the Most Admired Companies.

PNC Bank reviews and complaints

PNC Bank is ranked 213 out of 832 in Banks category

Area Served

USA, Worldwide

Payment Methods

MasterCard

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