Contact PNC Bank Customer Service
PNC Bank Phone Numbers and Emails
Toll-Free Number:
-
(888) 762-2265Personal Banking Accounts
Customer Service:
-
(800) 474-2101Business Credit Card
-
(866) 465-2762en Español
-
(800) 822-5626Mortgage
PNC Bank Email:
How to Contact PNC Bank?
Most Popular Number:
| Total calls: 1 435 | Issues resolved: 69 | Last call: Dec 9, 2024 |
PNC Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PNC Bank Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PNC Bank is 8887622265. 79% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as PNC Bank may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
PNC Bank Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call PNC Bank is 8887622265. 79% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as PNC Bank may ask you for the following information to identify you as a customer: first and last name, social security number or phone number.
People call PNC Bank mainly because of account, request for information, payments and charges.
17% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact PNC Bank is pathfinder@pnc.com.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
PNC Bank Website:
PNC Bank Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 7:00 a.m. - 10:00 p.m. ET
Saturday - Sunday: 8:00 a.m. - 5:00 p.m. ET
How Good is PNC Bank's Customer Service?
Summary of PNC Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call PNC Bank?
Payments and Charges Question:
- “Pending transaction”
- “Lost. Debits card”
- “Stop payment”
Account Question:
- “Open a bank account”
- “Account”
- “Can't get through account”
Request for Information Question:
- “I want to know about a transaction”
- “Close checking account”
- “Find out why money was taken out of my account”
Cards Question:
- “Card issues”
- “For new card the one card was chew in the machine”
- “Credit card”
Product/ Service Question:
- “Won't let me withdraw was told to contact costumer service”
- “I want my car loan balance”
- “To access online banking”
Shipping and Delivery Question:
- “Where is my transfer”
- “Didnt receive moneyv”
- “I go to the atm to get the cash, they take it to my acount but i did not get the cash”
Return/ Replace Question:
- “Change automated payment”
- “Replacement debit card”
- “I changed my phone number”
Activation/ Cancellation Question:
- “Activate debt card”
- “Activate new debit card”
- “Cancel over draft”
Staff Question:
- Customet complaint about branch manager
- “Customer service”
- “Complaint about unprofessional bank teller”
Employment Question:
- “Payoff auto loan”
- “1099-int”
- “Payoff”
Website/ Application Question:
- “To finish my application”
- “I filled out a application and it was denied and I want to know why”
- “App not working”
Refund Question:
- “Refund from Walmart”
- “For overdraft refund”
- “There is a refund problem on my card”
Other Question:
- “Reopen my mobile banking app”
- “Zelle transfer issues”
- “When will my funds be available”
Compare PNC Bank Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
