PNC Bank Phone Numbers and Emails

Toll-Free Number:

  • (888) 762-2265
    Personal Banking Accounts

Customer Service:

  • (800) 474-2101
    Business Credit Card
  • (866) 465-2762
    en Español
  • (800) 822-5626
  • (800) 558-8472
    Personal Credit Card
  • (800) 622-7086
    PNC Investments Accounts
  • (844) 762-7272
    Servicemember Operations Center
  • (800) 762-1001
    Student Lending
  • (800) 531-1648
  • (800) 374-4631
    Vested Interest
  • (800) 352-2255
    Virtual Wallet
  • (877) 287-2654
  • (877) 762-2000
  • (800) 366-9208


  • (877) 968-7762

PNC Bank Email:

Jobs/ Career
Send Message
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(888) 762-2265 Personal Banking Accounts
Total calls: 1 242 Issues resolved: 60 Last call: Sep 13, 2023

What Is the Pnc Customer Service Phone Number?

You can reach PNC's customer service by dialing 1-888-762-2265 - their dedicated customer service representatives are available to assist you during their service hours. From Monday to Friday, their customer service operates from 7 AM to 10 PM ET, while on Saturdays and Sundays, the service hours are from 8 AM to 5 PM ET. Whether you have questions about banking products, need help with account management, or require assistance with other financial matters, PNC's professional customer service team is prepared to provide guidance and support during these specified hours.

Does Pnc Bank Have 24/7 Customer Service?

You do not have the offering of 24-hour customer service from the PNC Bank. This does not mean that you cannot reach them outside of their operational hours. So it’s recommended that you contact their phone number during the business hours for quick assistance. But in case you need to reach them out outside of the operational hours or if you prefer a digital platform, you can head to your Twitter account and tweet your message @PNCBank_Help. It should be kept in mind that you might not get an instant response on Twitter but you will hear back from the PNC Bank customer service at their earliest.

Can I Contact Pnc Customer Service via Live Chat?

PNC Bank does not provide live chat as a customer service option. To contact PNC customer service, you will need to either call their designated customer service phone number or reach out to them via Twitter by sending a tweet to @PNCBank_Help. Alternatively, if you prefer an in-person approach, you can visit their corporate office located at PNC Financial Services, 500 First Ave, Mailstop P7-PFSC-01-S, Pittsburgh, Pennsylvania, 15219, United States.

Please note that visiting the corporate office may not be necessary for general customer service inquiries and it is advisable to utilize phone, online communication methods or send correspondence to the mentioned mailing address for most customer service needs.

Contact Information

PNC Bank Website:

PNC Bank Help Center:

Corporate Office Address:

PNC Financial Services
500 First Ave, Mailstop P7-PFSC-01-S
Pittsburgh, Pennsylvania 15219
United States

Other Info (opening hours):


Monday - Friday: 7:00 a.m. - 10:00 p.m. ET

Saturday - Sunday: 8:00 a.m. - 5:00 p.m. ET

PNC Bank Rating Based on 411 Reviews

Rating details

more details
Customer service
Product or Service Quality

Rating stats

Rating trend

Summary of PNC Bank Customer Service Calls

03:50 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PNC Bank?

Payments and Charges Question:

  • “Stop payment”
  • “Banking transaction”
  • “Fraud”

Account Question:

  • “Account balance”
  • “Need to reset on line pnc password account”
  • “Account problems”

Cards Question:

  • “Card declined”
  • “ATM took my card”
  • “Credit card lock”

Request for Information Question:

  • “Checking on automatic withdrawal”
  • “Privacy concerns”
  • “Can I get in my account?”

Product/ Service Question:

  • “Overdrawn”
  • “Don't have my phone to get access code”
  • “Loan info”

Shipping and Delivery Question:

  • “I go to the atm to get the cash, they take it to my acount but i did not get the cash”
  • “Tarjeta bloqueada”
  • “I didn't receive the funds sent to me through Zellie”

Activation/ Cancellation Question:

  • “Activate new debit card”
  • “Cancel over draft”
  • “To cancel a transaction”

Staff Question:

  • “Customer service”
  • “Complaint about unprofessional bank teller”
  • “No service”

Employment Question:

  • “1099-int”
  • “Payoff”
  • “Pay off car loan”

Return/ Replace Question:

  • “I want to change my phone number”
  • “Get funds returned to my account from customer”
  • “Pnc isn't helping me after atm wouldn't return my money i was depositing and I was informed by my lawyer to file police reports”

Refund Question:

  • “Refund from Walmart”
  • “For overdraft refund”
  • “There is a refund problem on my card”

Website/ Application Question:

  • “I filled out a application and it was denied and I want to know why”
  • “App not working”

Other Question:

  • “User ID retrieve”
  • “Needs to speak to representive”
  • “Gghh”


Related Companies

The PNC Financial Services Group, BBVA Compass Bank, BBVA, National City Bank, National City Mortgage


PNC Bank is a subsidiary of the PNC Financial Services Group. The PNC Financial Services Group offers investment and wealth management, fiduciary services, banking products inured by FDIC, lending and borrowing of funds, etc. PNC is considered to be one of the leading financial services organizations in the United States. PNC Bank offers an array of banking services and financial products. The bank provides personal banking, small business banking, corporate banking, online banking and institutional banking. PNC is an acronym that stands for Pittsburgh National Corporation that was founded in 1852. PNC Bank is on the Fortune Magazine list of the Most Admired Companies.

PNC Bank reviews and complaints

PNC Bank is ranked 245 out of 994 in Banks category

Area Served

USA, Worldwide

Payment Methods


Compare PNC Bank To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Chase Bank
2317 reviews
Bank Of America
2219 reviews
Huntington Bank
447 reviews
Write a review
Do you have something to say about PNC Bank? What happened? What can we help you with?
Submit review Don't show this popup