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1.0

"Our customers are at the center of everything we do. Customer Focus is among PNCs core values and is included as an annual employee performance goal, making it a priority for every employee to understand how his or her individual role affects the overall customer experience."

I have talked to three different people and they all told me something different on why I was charged three overdraft fees...(3)

the first reason was because the the transactions were cleared on the 4th of Dec....

in my PNC app it stated it cleared on the 5 and I had The amount in my account plus more on the 5th....

So I decided to call again.... this time I was stated that I was correct... My money was cleared on the 5th of Dec just like the app said.. I was also told to look into virtual wallet and it would tell me what danger I would be in if I had other things pending....

I WAS NOT IN ANY DANGER...MY ACCOUNT WAS CLEARED.

The third person and account manager, just blatantly said, the way PNC runs is that even if the money is in your account and is cleared....If you make another payment that put you in a negative. we are allowed to charge you an overdraft for the PRIOR TRANSACTION that was cleared.....

WHAT? how so?

Reason of review: Poor customer service.

Monetary Loss: $108.

Preferred solution: Full refund.

PNC Bank Pros: Branch employees are friendly.

PNC Bank Cons: Reliability, Worst bank ever.

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Paul G Gkg

Hello: I wonder what world you are on -or- perhaps you are the manager of a PNC branch? I wonder if you are taking some kind of drug so you can not see comments from your customers!

You have a rating of 1.4 out of 5 here on this site! Yellow Pages site your rating is 1.0 out of 5.0 Yelp's site your rating is 1.o out of 5.0 There are hundreds of ratings of 1.0 out of 5.0 The customers and/or the Public has spoken very clearing

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