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Me and my friend opened online joint checking account in order to travel together, after everything went smooth we both transferred $1000 each directly from our banks and the money has been in hold in PNC for more than a month. We had called few times to customer service without any positive results, finally we went to one of their office and after more than an hours and the girl calling all offices still they were not able to gave me an straight answer. The person on the phone said they will scalate the situation and we should be able to withdraw funds in 2 days which of course didn't happen.

They are violating all federals laws without even calling us back and giving us a good reasonable explanation of why this is happening.

I would not recommend this bank to anyone and will take all my money out as soon as they allow me.

Monetary Loss: $2000.

Preferred solution: Deliver product or service ordered.

Location: 7480 Bryan Dairy Road, Seminole, FL 33777

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