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1.3

I made a deposit to my LLC account with a check that was made payable to a business co-owner, who is also listed on our LLC account. PNC has returned the deposit as UNPRESENTABLE.

After spending over an hour on the phone with PNC, I was given three different responses. The first rep told me that the check should have been accepted since the payee is listed as a signer on the account. She went on to say that the Operations Support Center would be able to rectify this issue. I spoke to an Operation Support Center rep who said that he could not assist and to wait on hold while he transferred me to Retail Escalations, as they can handle this fast.

I was told by a PNC retail escalations representative that PNC is "within our rights to deny any deposit". SO even though I deposit money that is rightfully mine, PNC can decide to refuse the deposit, but continue to charge me overdraft fees?!

Reason of review: Poor customer service.

Monetary Loss: $2600.

PNC Bank Cons: Pnc will not fix their mistakes.

Location: 1400 Merritt Blvd, Dundalk, MD 21222, USA

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Guest

My mom has banked with PNC FOR 40 years. Her husband, my Dad died in August, Listed her as the beneficiary of his IRA and they still havenโ€™t made the transfer.

I have spoken to so many people and filled out so many forms and am still getting the run around. My mom is old, sick, and on a limited income. PNC has NO shame. They couldnโ€™t care less about their customers.

Iโ€™ve told everyone I know DO NOT bank with PNC. They are the worst.

Climmie Wtv

I am a customer of pnc four 40 years I deposited my sons unemployment check which he signed now they say it is unpresentble I don' t eccept this I will be changing banks

Guest

Deposited federal refund, said deposited, then they pulled it and labeled as unpresentable IT. Representative says they can see check and both our names, but can't tell us why it got pulled back.

Now we have to take off work to straighten this out. Time to change banks!

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