PNC Bank
PNC Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PNC Bank has 1.4 star rating based on 423 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend PNC Bank to a friend or colleague.
- Rating Distribution
Pros: Branch employees are friendly, No pros, Customer service.
Cons: Customer service, Pnc will not fix their mistakes, Difficult to work with.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
PNC Bank has 1.4 star rating based on 423 customer reviews. Consumers are mostly dissatisfied.
33% of users would likely recommend PNC Bank to a friend or colleague.
- Rating Distribution
Pros: Branch employees are friendly, No pros, Customer service.
Cons: Customer service, Pnc will not fix their mistakes, Difficult to work with.Recent recommendations regarding this business are as follows: "Go to BMO much better!", "Open an account with someone else that respects you and your hard earned money", "I will definitely let friends know", "Use any other banks", "Definitely".
Most users ask PNC Bank for the refund as a solution to their issues.
Consumers are not pleased with Reliability and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Homer, IllinoisCustomer Service is a joke
- Eight year customer
- Too many to name
Preferred solution: Apology
User's recommendation: Go to BMO much better!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey never make my deposits available the day they receive them
I have had three different electronic funds transfers from Fidelity Investments for my 401 k withdrawal to be sent to my bank account for different needs. When I first started banking with PNC years ago it used to show up immediately.
Over the last year, any EFT will take 1-2 days after the day it was transferred. PNC does not pay me any Interest whatsoever for the 2-3 days they are using a large chunk of my money before they give it to me. I have bills and college tuition to pay for and the chic on the phone didnt even pull me up in the computer and didnt offer to check. She simply said they have three days and made it clear 3 business days to deposit an EFT!
I dont think so! If I dont have money in the bank for 3 days after my charges come through Im going to be set back at least $100 so why are they not paying me that In interest for making money off of my money. Ill just switch to either Credit Karma. They have a free checking acct and put your paychecks in 2 days earlier than PNC or the credit union through the health insurance company I work for.
They pay you actual interest for having your money in their bank. Im done getting screwed and this chic that I couldnt even understand how she said her name check on this for me. I mean it was important enough for me to call, right, but I guess a $1100.00 deposit isnt enough to mess with for PNC, right?
I even had the confirmation number from Fidelity and this *** wouldnt even look! I really am PISSED!
Preferred solution: For them to deposit my money which Fidelity sent with an EFT at 9 am it is now 5:57 pm this is ridiculous and to retrain that rude *** chic that I talked to.
User's recommendation: Open an account with someone else that respects you and your hard earned money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy amazing first experience
- Excellent
Preferred solution: Just stating how wonderful it was doing business there
User's recommendation: I will definitely let friends know
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Grand Rapids, MichiganPoor fraud assistance
Poor fraud/scam assistance
I unfortunately was victim of a jury duty scam that seemed very legitimate and involved PNC bank as the bank money was going to. Within in minutes, I recognized the scam and went into PNC to report it.
They could give me zero information because I am not "officially" their customer, despite my money being deposited into a scam account there. I made a police report but PNC at no point would give me any information about the fraud event and barely cooperated with the police. My money is likely long gone, so the police didn't want to invest very much time either. The branch referred to their "fraud department" but the fraud department was completely unreachable.
I found email contacts the police had for PNC but was always told "someone was working on it" and that was all. The fact that PNC NEVER worked with me to let me know the outcome of their internal investigation is really poor service for this situation. I have no idea if they ever had intention of actually helping this investigation. It felt like they were just protecting themselves and gave no care to the fact that I lost so much money through a scam using their bank.
I would never recommend this bank to anyone given this experience. Very poor communication, barriers at every turn, and no path for better customer service in this situation. I may not have been a customer at the time of the fraud, but their bank was used to steal my money.
They made it easy for the fraud event to happen, and had no avenue in place to help someone in their community who was wronged using their institution. This event has ensured I will never be their customer.
Preferred solution: Full refund
User's recommendation: Use any other banks
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kingston, PennsylvaniaPNC Bank SCAM/FRAUD
Still outstanding with the PNC Bank SCAM/FRAUD. PNC Bank has been escalated to the White House, US Treasury, SEC and additional federal agencies.
This is Financial Elder Abuse!
Stay away from PNC fraudulent activities especially online banking practices. I also think...
Never again will I bank with PNC Bank. Please note there are many disgruntled customers with PNC Bank. Word of Mouth goes far...
7.) PNC Bank closed both my checking and savings accounts due to Suspicious Activity.
This is also Financial Elder Abuse since I am over 65 yrs. old. (This is a Federal Offense). PNC Bank is denying that this is Elder Abuse.
What really hurts is I was a Valued and Model Customer for almost 10 yrs.at PNC Bank and now the bank is treating me like a Criminal. My Credit Score is ruined and I am a FRAUD victim by SSA, IRS, Medicare, Social Security and the Credit Reporting Agencies.
Financial institutions that suspect an older adult (65 and older) is the victim of financial fraud must make a report to local law enforcement. In addition, state law now offers extra protections to combat financial exploitation of adults with disabilities and adults 65 and older. Under the law, customers of financial institutions (i.e., banks) can submit a list of persons to be contacted if the institution suspects that the customer is a victim or target of financial exploitation.
The institution is also required to report the suspected exploitation to local law enforcement. If the suspected victim is an adult with a disability, the financial institution is required to report to the contact list, local law enforcement, and the county Department of Social Services.
- Really bad bank for customer service - former bank customer
Preferred solution: Full refund
User's recommendation: Stay away from PNC Bank! I have already complained to several federal agencies about PNC practices. It is my hope that the federal agencies are taking not of PNC Bank practices!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | North Manheim, PennsylvaniaLESS THAN ZERO
not until they PROVED with actions they had changed the way they do business.
PNC LIES, CHEATS AND STEALS and then tries to blame their CUSTOMER for THEIR constant FRAUD and SHADY "business practices".
The prez, BILL DEMCHAK, is 1 of the RICHEST MEN in the U.S. and along with his other OBSCENELY RICH buddies from CRAPITAL ONE, CHASE the $ bank and of COURSE, skank of america, a.k.a.
- bank of "america", started ZELLE, in yet ANOTHER SCHEME to ILLEGALLY HOLD CUSTOMERS' FUNDS, THEN LIE AND CLAIM THEY DON'T, all the while MAKING $$ for themselves off others' funds.
All 4 of these buzzards spend their CUSTOMERS' $ to sign contracts with 3RD PARTY CALL CENTERS, ACROSS THE GLOBE, then they give those STRANGERS ALL OUR PERSONAL INFORMATION.
How can anyone wonder where the EVERY 3 SECOND ID THEFT CRISIS came from in the U.S.?
We have ALL the BUZZARDS of BUSINESS to "thank" for it.
It's FAR past time, we, THE CUSTOMERS, as well as EMPLOYEES, show ALL U.S.
companies, WITHOUT US, they have NOTHING but mounting debt and shareholders with their hands out.
ALWAYS block your phone number, NO MATTER what vendor you call. NEVER give any ID info to ANYONE, UNTIL YOU KNOW THEY ARE DIRECT EMPLOYEES OF SAID VENDOR.
We can bypass ALL the "prompt" nonsense when we call by dialing "0", multiple times or a combo of "0" and #.
WE ALL MUST PUSHBACK AGAINST THESE BUZZARDS or we are doomed to live under THEIR rule, instead of our own
- Everything a to z
Preferred solution: A FULL explanation of EVERY lie and bad business practice.
User's recommendation: STAY FAR, FAR AWAY, UNLESS YOU LIKE BEING LIED TO AND SCAMMED
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Verified ReviewerThey are locking my Zelle transaction and not allowing to transfer money
Preferred solution: Because that I did have to use an ATM and get charged fees
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to make a auto loan payment but donโt have my account number
- I like
Preferred solution: Make a payment talk to a live person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get My car title. I still haven't gotten my title
- String you along
Preferred solution: My title for my car
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tehran, TehranSend a bank letter with the attachment of the deposit slip
They are illegally holding my money
User's recommendation: Put your money in a bank that is customer friendly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cairo, CairoScam Anydesk lost $1000
I fell victim of a Anydesk scam and reported it PNC. That occurred on 08/23/23 called PNC immediately and disclosed the scam.
Yesterday PNA took the $1000 back. Thousands of seniors like me are losing millions of dollars to this scam. I am a fortunate one that I didn't loose my retirement and only lost $1000. So, scam goes to deposit money on a account the scammers set up and tell you to send a deposit.
Then they inflate claiming you made money on crypto and to send more money. That's when I figured out a scam. NEVER TRUST PNC TO TAKE CARE OF FRAUD. THEY LIE ALL THE TIME AS BAD AS THE SCAMMERS.
SO, NO PNC AND NEVER HAVE ANYTHING TO DO WITH ANYDESK. PNC YOU OWE ME A $1000.
- At 1st claimed their fraud department takes care of fraud
- Never credit back clients for fraud even if true or anydesk
Preferred solution: Full refund
User's recommendation: Do not bank at PNC
To thank Dan!
User's recommendation: Definitely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Springfield, IllinoisNot finished conversation, I was disconnected
- Great app
- Sometimes app have issues and lock you out
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSome consultants cruel cancel account just to be cruel
- Cruel without cause mean against customers wishes
Preferred solution: Hospital bills paid.
User's recommendation: Go to another bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProfile
Preferred solution: Already provided information
User's recommendation: Be true, always do the right thing.
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PNC is not responsible for you being scammed. How exactly did they make it easy for fraud to happen? What were the details of the scam from beginning to end?