Most helpful review
New Reviewer
Update by user Jul 29, 2015

Update, nearly four years later, paid off my loan with Ally, never had any issues with them, and for all you self righteous *** who a) think my issue stemmed from procrastination and b) think your so smart for figuring out how to make an online payment by jumping...

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94 comments
#2139738

Transfer the funds from your account to the loan? Literally just did it.

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ID
#196174 Review #196174 is a subjective opinion of poster.
Location
Gaithersburg, Maryland
Service
Pnc Bank Loan

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Verified Reviewer
New Reviewer

Incompetence of bank Tellers

After one hour discussing foreign exchange, PNC did not read a disclaimer saying the rate can be much lower than the one quoted. I still requested a foreign exchange using my cash. The teller than put it through twice. Twice. So I am left with no cash in the account. Dumb and dumber

User's recommendation: Get another bank.

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ID
#3705071 Review #3705071 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Pros
  • Incompetence
Cons
  • Incompetence
Loss
$200
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Refund from Walmart

It was cancellation at Walmart on 5/27/22 for 219.00$ And they said they refund the money already. But I do not see where its been deposited. I called today and they told me it was up to my bank institution. Please help.
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ID
#3629881 Review #3629881 is a subjective opinion of poster.
Loss
$219
Preferred solution
Full refund
New Reviewer
I mailed my rent check of $1100.00 to my landlord on April 29th and the check was cashed on May 2nd. Come to find out that my landlord never got my check. I called my PNC Bank Branch in King of Prussia and asked them to look into it. they automatically saw that the...
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ID
#3611640 Review #3611640 is a subjective opinion of poster.
Location
Upper Merion, Pennsylvania
Pros
  • One lady in the local branch
Cons
  • Keep sending me to talk to other departments with no answers
  • Poor business practices that question bank integrity
  • No respect for customer
Loss
$1100
Preferred solution
Full refund

Received a text message from PNC

Received a message supposedly from PNC. I did not respond to the individual who texted me. Instead I called PNC directly. It was a phishing call. They reported the number to the fraud department. Kudos PNC!

User's recommendation: Call PNC directly. Do not reply or call numbers on text messages!

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ID
#3581497 Review #3581497 is a subjective opinion of poster.
Location
Leland, North Carolina
Preferred solution
Taken care of
New Reviewer
Update by user May 16, 2022

Really dissatisfied

Original review posted by user May 16, 2022
Aware we were almost done with the car payment we placed a call to ask for the pay-off amount to ensure we were sending the right amount. Last payment of $406.95 was made on 02/11/2022 (monthly payment was $380). As with other accounts we were...
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ID
#3580858 Review #3580858 is a subjective opinion of poster.
Pros
  • Use to be a good bank
Cons
  • No real investigation was done
  • Failure to contact me
Loss
$342
Preferred solution
Let the company propose a solution
They sent my boyfriend some other customers debit card with information when they changed over .. thank god hes honest ! Had to take it in to branch and get HIS REAL CARD !!! My card took about 4 weeks to get back after an phone agent never ordered me a new card after...
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ID
#3578465 Review #3578465 is a subjective opinion of poster.
Product
Pnc Bank Checking Account
New Reviewer

Treatmenr of customers.

I am a customer and went to location to meet an employee who was getting off at 5pm. I initially sat inside lobby at 4:45. Staff didn't seem to want me to sit inside. Said something about 5 pm. I went outside and sat in my car. At 5 I walked over to building. The doors closed. I looked at information re: business hours. Two of the employees told me to go to my car. Very rudely. Pointed at me. I was doing nothing but reading hours of business. I find their behavior offensive and my complaint has merit.

User's recommendation: Find a business which honors customers.

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ID
#3542279 Review #3542279 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Apology
New Reviewer

Pissed!

I have been dealing with INCOMPETENCE! Now I am dealing g with you!,¡!!!!!!!!!!!!!!!!!!!!!!!!!!!¡¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3541366 Review #3541366 is a subjective opinion of poster.
Location
Silver Spring, Maryland
Preferred solution
Someone who does their job.
3 years after opening a high interest bank account, I received a letter stating my account is inactive because I never contacted the bank. I called the bank and after 3 hours was told that unless I contact the bank every 3 years my account would be inactive and the...
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ID
#3502102 Review #3502102 is a subjective opinion of poster.
Location
San Jose, California
Loss
$100000
Preferred solution
Apology
New Reviewer
YOU PUT AN EXTRA $10000.00 ON MY LOAN FOR REGISTRATION AND IT SHOULD HAVE ONLY BEEN $23.00 FOR TITLE TRANSFER AS MY REGISTRATION WAS IRP BBVA SUBMITTED THE DMV PAPERWORK INCORRECTLY SO INSTEAD OF THE BANK CORRECTING PAPERWORK THEY SENT TO ME TO DEAL WITH AND THE DMV...
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ID
#3485606 Review #3485606 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$10792
Preferred solution
THE DMV FEES HAVE BEEN ADDED TO MY LOAN AND THEY ARE NTO CORRECT I AM RUNNING 48 STATES IRP WHICH MEANS YOU SHOULD HAVE ONLY DID A TITLE TRANSFER FOR $23.00 NOT $10792.00 MY LOAN AMOUNT NEEDS TO BE ADJUSTED.
New Reviewer

Card issue is about to expire

I live in Columbia. My card is about to expire. My phone was stolen. Can a new card be sent to me. Please send me a Email to let me know that you got this message. Please help me. I also have broken my leg here. I need the money to pay my medical bills. My card will expire in June I will send you the banking account information when you need it. Thank you....

User's recommendation: broke.

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ID
#3471939 Review #3471939 is a subjective opinion of poster.
Location
Santiago De Cali, Departamento Del Valle Del Cauca
Pros
  • Ervin
Cons
  • Do not make if easy
Preferred solution
Deliver product or service ordered
New Reviewer

Lost PNC credit card

I lost my PNC credit card and then had to spend 20 minutes trying to call the 800 number! unacceptable!!!!

User's recommendation: This company sucks!!!

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ID
#3470200 Review #3470200 is a subjective opinion of poster.
Location
Atlanta, Georgia
Preferred solution
I *** lost my damn card! I need to speak with customer service!!!! Not duck around wasting my *** time while some *** is using my card!!!

The people at the pnc bank branch 87 & cottage are very rude & unprofessional including the manager!

I was allowed to sign my check. Then refused to cash it, leaving my with a signed check no one else would cash. After speaking to the manager & asking to open an account so i could be a member & deposit the check i was again denied. They shouldn't have let me sign it if they couldn't cash it. Smdh

User's recommendation: None they will no longer get my business.

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ID
#3461178 Review #3461178 is a subjective opinion of poster.
Location
Chicago, Illinois

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Verified Reviewer
New Reviewer
Me and my friend opened online joint checking account in order to travel together, after everything went smooth we both transferred $1000 each directly from our banks and the money has been in hold in PNC for more than a month. We had called few times to customer...
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ID
#3441940 Review #3441940 is a subjective opinion of poster.
Location
Pinellas Park, Florida
Loss
$2000
Preferred solution
Deliver product or service ordered
STAY AWAY from PNC bank and their website. Poor customer service and website glitches. This morning I was unable to login to my checking account. Calling customer service was of no help, they blamed my phone and my internet browser, and to seek help from the family...
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ID
#3437142 Review #3437142 is a subjective opinion of poster.
Location
Beachwood, Ohio

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