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I had 2980.00 available showing in my checking account. I went into White Oak Pa.

Branch to cash a check for 1500.00 cash for Christmas gifts the teller insisted that only 1300.00 was avaliable. I made a call to pnc and was told 2980.00 was avaliable.

I also transferred 1500.00 from savings to checking over phone and told them what the teller said, l went back into the bank to a different teller and was told 4300.00 was avaliable how did this happen in five minutes the first teller is inept and not able to correctly service customers also had a smart mouth, she is not someone who should be working with the public. I do most of my banking on line just for this fact very very poor service PNC WHITE OAK Pa branch.

Reason of review: Problems with payment.

Location: North Versailles, Pennsylvania

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They did the same thing to me. We should be able to cash a check for any amount if we have an account with them is what I thought.

On two occasions at two different banks, I was depositing a check and also taking money from it. They were saying that I could not take any money out until the check cleared the next day. Asking why, they said that I did not have enough funds in my account to cover for the check in case the check bounced. So because the money already in the account was much lower than the amount on the check I could not do that transaction?

Mind you that the check was from my job. Not a personal check, but a payroll check. The company I work for, I have been cashing and depositing their check for almost a year now. I have been a PNC account holder for almost 10 years.

With this, I felt like I was not a customer, but a *** begging for a fix. I will change banks eventually. They did mention that all banks practice this. I don't buy it.

The second branch I went to, the teller said she never seen me before that's why she responded the way she did. Why do I care if you seen me before or not. The account number should validate me and the fact that I always cash and deposit checks from my job there.

Even have direct deposit from another job. Detest going to branches now.

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