Accidentally double paid a car payment; then they want to charge me to refund my own money!Yes, that's right.
And won't let you pay online, yet want to charge to pay by phone. Everything here is right on. They are bad bad bad. They provide no service they should provide for their customers, they charge when you try to fix something that they should be glad to fix for nothing, and they start calling you the day after your payment is due, the so called grace period, which it most certainly is not.
I watch then like a hawk, send all my letters by certified mail, and don't ever intend to do business with them again, ever.
Review about: Pnc Bank Loan.